Banning Relatives from Care Homes: Just Poor Practice?

The media have recently been highlighting cases were the relatives of residents are banned from the care home. Whilst there are no doubt some cases of poor practice, the media coverage does not address the full story. The Victoria Derbyshire BBC programme in November prompted new guidelines.

Why would relatives or other visitors need to have their visiting restricted or supervised, or even in extreme cases for visiting to be prohibited. Quite often, this is because the visitors are abusing staff or by their actions putting at risk their relative or other residents at the home. They could be inappropriately seeking to involve themselves in personal care, or trying to supply or administer unknown medication,they could just be generally acting in a way that is frustrating the proper management of the care home.

What rights does a care home have? Read the QSBD bulletin

Registered Managers' Network Update

We are now in our 3rd year of running our Registered Manager’s Networks in Bath and Bristol and two of the surrounding areas. We have built up a healthy interest over time and currently have close to 150 people signed up from 70 different organisations across our four networks.   


Important Invitation to SG Health & Wellbeing workshop

Download invite :

Guy Stenson, Director of Partnerships & Integration
(South Gloucestershire Clinical Commissioning Group & South Gloucestershire Council) has asked us to promote this event via our contacts. Please see below:

Hi everyone
I think you are aware that we have slightly restructured the plan for the event on 29th November building on the original opportunity to raise awareness and understanding of the wide range of support options available for local residents across South Gloucestershire and to build networks between practitioners and are now proposing that in addition it is an opportunity to increase engagement with the development of the new South Glos Health & Wellbeing Strategy, specifically informing the setting of priorities within the strategy.
So far there are only a limited number of people from provider organisations and from the voluntary and community sector booked to attend this event – we are keen to have a diverse range of voices from across South Gloucestershire to ensure that this event, and the work that flows from it, is informed by as many different interests and perspectives as possible.
You can download the invitation here. To book a place at the event please email
Guy Stenson |
Suite 11-14, Corum 2, Corum Office Park, Crown Way, Warmley, South Glos, BS30 8FJ
T: 0117 947 4421 | E: 
PA: Katrina Comer|T: 0117 947 4420|E: